Overview

ADP generates pay statements for every employee it processes the payroll for. The current pay statement is non-compliant making ADP liable for a lawsuit.

The design is dated, has issues with accessibility, and has shown low levels of comprehension amongst the users.

The pay statement helps employees understand how and what they were paid.

Impact

31%

Found the new design better than their current statement
Increased comprehension levels for people across all segments
Adopted as the new standard for clients across ADP
Filed for a design patent

Process